Member Services Officer

Applications are invited for the post of

Member Services Officer

(12-month fixed term contract)


Summary of Role:

The Member Services Officer will be accountable to the Head of Operations of Athlone Credit Union in carrying out a range of administrative and operational activities, that contribute to the effective running on the credit union and providing a quality service to members.


Key knowledge, skills and experience required;

  • Certificate or Diploma in Business Studies, Secretarial or equivalent course is essential
  • Cash handling experience
  • Excellent administration skills and attention to detail
  • Excellent communication and interpersonal skills
  • Good working knowledge of I.T
  • Proficient in reporting with some financial analysis skills
  • Ability to use discretion and sensitivity in dealing with members
  • Demonstrate self-initiative while working within the ethos of the credit union

The successful candidate will be pleasant, courteous and trustworthy and will be able to demonstrate a commitment to member service.  A relevant qualification in the financial service industry would be an advantage.  Applications for the above position detailing education and relevant experience, should be emailed to

Closing date for Applications

Friday 19th March 2021


Short listing may apply based on written applications against the criteria set out above.

This is an entry level position.

The interviews will be carried out remotely using a web-based video conferencing tool.

Canvassing will disqualify.


Athlone Credit Union Ltd is an equal opportunities employer.

Athlone Credit Union is regulated by the Central Bank of Ireland.

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