Offaly Travel Agents Says Clients Owed €50,000 By Ryanair

Jackie Spain says her agents is one of the smaller operations.

An Offaly travel agent says her clients are still owed €50,000 by Ryanair.

A recent Which Travel survey ranked the company joint worst for customer service along with Virgin Atlantic. 

Eight out of ten respondents to that questionnaire described themselves as dissatisfied with the refund procedures. 

Jackie Spain from JK Travel in Tullamore says larger agents could be in a worse dilemma:

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