Charter Medical Group And Vhi Form Partnership To Ensure Timely Endoscopy Access

The procedures will be carried out at Charter Medical Private Hospital in Mullingar.

Charter Medical Group and Vhi have today announced a new strategic partnership that will guarantee timely access to endoscopy services for Vhi members. The procedures will take place at Charter Medical Private Hospital in Mullingar.

The Charter Medical Endoscopy Reimbursement and Guaranteed Access Pilot, establishes a dedicated, high performing endoscopy pathway for Vhi members. Charter Medical Group will deliver an end-to-end service, from referral and triage through to procedure and follow up, supported by clearly defined clinical and operational standards.

The partnership marks a shift toward outcomes based, partnership driven healthcare, aligning reimbursement to measurable performance across access, clinical outcomes and patient experience.

Progress will be tracked through monthly reporting covering operational metrics such as access and turnaround times, clinical outcomes, and patient experience measures, including patient reported experience and outcome measures.

Aaron Keogh, Managing Director, Vhi Insurance DAC, said: “This partnership reflects our commitment to ensuring our members can access the care they need, when they need it. By guaranteeing capacity and setting clear standards for turnaround times and outcomes, we are putting members at the centre of a model that rewards quality, efficiency and access. We are proud to work with Charter Medical Group on a care pathway that is data led, transparent and focused on delivering better experiences and better outcomes for patients.”

Paula Gray, CEO, Charter Medical Private Hospital, said: “We are delighted to partner with Vhi to deliver world class endoscopy care with guaranteed access for members. This agreement allows us to standardise the care pathway, commit dedicated capacity and measure what matters most, from timely access to clinical outcomes and patient experience. It is a strong example of partnership working to reduce waiting times and improve access to services that are in critical demand.”

The agreement was marked at an event attended by, from Vhi, Aaron Keogh, Managing Director, Vhi Insurance DAC, and Dr Lynda Keaveney, Chief Clinical Officer, Vhi Health and Wellbeing; and from Charter Medical Group, Tom Byrne, Chairman, Brian Fitzgerald, Chief Executive, and Paula Gray, Chief Executive, Charter Medical Private Hospital Mullingar.