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Junior Minister Hitting Out At Eir's "Appalling" Customer Service

He wants ComReg to appear before the Oireachtas Communications Committee.

A midlands junior minister is calling on Eir to "drastically up its game" in providing support to its customers.

It comes after one elderly couple in Athlone says they've had no phone service for more than six weeks despite numerous calls and emails to the company.

Longford-Westmeath Fianna Fáil TD Robert Troy says he's aware of 10 similar incidents and is calling for ComReg to appear before the Oireachtas Communications Committee.

He says it's not acceptable people are unable to stay in touch with friends and family at this very difficult time:

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