There's been outcry from the public over the company's poor customer service.
An elderly Westmeath couple left without a phoneline for six weeks by Eir have been reconnected.
The pair, who are in their 70s, wrote a letter to Junior Minister Robert Troy two weeks ago, detailing their issue.
Deputy Troy says he has since received a number of emails regarding the poor customer service of numerous companies.
The Fianna Fáil TD says it shouldn't be necessary to contact your local rep to resolve these issues:
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